Shipping Policy:
Shipping for United States Continental 48 States only, as well as shipping to Hawaii, Alaska & Virgin Islands. we will ship to Canada and others International destinations will be offered. All Items will be shipped out of FL, The Switch Masters will ship out your purchase normally within 2-3 Business Days of receiving your payment. We will ship via USPS First Class unless you decide to pay for expedited shipping. Please provide us a physical shipping address with street number & name. Please provide a contact phone number when checking out to help us ensure that your package arrives safely and on time.
Return Policy:
You have 30 days after receiving your order to decide if you want to keep or return your items.
Important to know:
- To qualify for a refund, all items must be in the same condition in which you received them.
- Original shipping charge is not refunded if you bought the wrong items or changed your mind after purchase.
- All return postage costs are to be met by the purchaser.
Please contact us first for any returns via email. We will respond as quickly as possible.
Warranty:
We offer 1-YEAR WARRANTY from the purchase date. All products supplied by us MUST be installed by a fully qualified mechanic, proof of installation by the above mentioned will be required.
Product found to be defective or faulty by us will be replaced free of charge. Please provide purchase invoice, installation proof and all details of the said failure.
REPLACEMENT PRODUCTS WILL ONLY BE PROVIDED UNDER FOLLOWING CONDITIONS:
- An incorrect item has been supplied.
- An item is damaged in shipping/transit.
- The item has a manufacturer fault.
THE WARRANTY DOES NOT COVER:
- Damage caused by misuse or improper installation.
- Liability for labor charges.
- Consequential loss or damage incurred because of the failure of a The Switch Masters Products.
- Any expenses relating to installation and/or removal of the product, diagnosis, or testing.
Pick-Up
Sorry no pickup orders will be allowed.